Padel click respects the private and personal sphere of its customers by observing all legal regulations regarding the processing of personal data. By viewing this policy, the customer will be informed of the purposes and methods of collection and processing of personal data communicated as part of the navigation on our e-commerce site. The customer will be able to visit the online site and generally navigate within it without having to communicate personal data. While browsing, it will not be possible to identify the customer (who will remain anonymous), unless he/she decides to communicate his/her data and/or access his/her account.
Collection and processing of personal data
Listed below are the specific purposes and methods of the processing to which the customer's personal data are intended
Order and purchases: padel click collects and processes the customer's personal data for the collection and execution of orders, for any complaints after the purchase and to provide the customer with all available services. This data is necessary for order processing, including with business partners (e.g. suppliers, couriers, banks, etc.). It is advisable to include a correct delivery address and telephone number. A telephone number is also necessary in order to allow us to contact you with any questions or requests for clarification. The e-mail address is essential in order for us to notify the customer of confirmation of receipt of the order and for any other communications. The e-mail address is also used when identifying the customer in order to allow him/her to access his/her account (login).
Restricted Area - Customer Login: the customer's personal data and those concerning their orders are saved in Padel Click's system, but will not be freely accessible for security reasons. Each customer is granted access to a restricted area by means of a protected password. In this area, the customer can view all data regarding executed orders, orders in the process of execution, and can also manage his or her personal data, any banking data, and data regarding the subscription to the newsletter service. The client is obliged to treat the access data responsibly and in accordance with applicable regulations and not to disclose it to third parties. Padel Click will not be responsible for incorrect or improper use of the password by the customer.
Advertising: padel click uses the customer's data for promotional purposes, to send information about the items offered within the website. The customer's e-mail address will be used only within the limits prescribed by applicable legislation or, where necessary, after the customer has given express consent. You can stop sending promotional messages free of charge by making a request by e-mail to info@padelclick.it info@padelclick.it or by clicking on the "unsubscribe from newsletter" option in each promotional e-mail.
Market research and demoscopicsurveys: the Customer's personal data are also processed in order to perform market research and demoscopic surveys. The use of the same is done anonymously and exclusively for the purpose of compiling statistics for padel clicks. At any time the customer has the right to object to the processing. The answers provided by the customer as part of such research and surveys are not disclosed to third parties or made public.
Website consultation and newsletters: when visiting the website www.padelclick.it, including accessing it from a newsletter link, some data is collected and saved. The domain-name or IP address of the accessing computer is temporarily saved for security reasons and deleted after a maximum of 7 (seven) days. Other data such as the date of access, the http response code and the website from which the redirection to our site occurred as well as the amount of data (bytes) that were transmitted may also be saved. Data analysis is done only in an anonymous form. This process makes it possible to adapt the information contained in the offers to the interests of the subscribers to the newsletter, which is sent in this manner: the customer will receive the newsletter only if he/she gives consent to its sending and, in any case, he/she will be free to stop receiving it free of charge by making a request by e-mail to info@padelclick.it or by clicking on the "unsubscribe from newsletter" option in each newsletter.
Saving of personal data through cookies
It is not necessary to accept the use of cookies while browsing the website. However, the customer is informed that the use of the "shopping cart" function and the placing of any orders is only possible with the activation of cookies. Cookies are used on the website. Cookies are text files recorded on computer media that allow recording certain parameters and data communicated to the computer system of padel click through the browser used by the customer and allow an analysis of his habits in using a particular site. Many of the cookies used are automatically deleted from the hard disk of the customer's computer at the end of each browsing session. Instead, there are cookies that remain on the hard disk. Their permanence is quite long (a few years) for reasons of greater convenience. Having made an initial visit to the site, the system will be able to recognize on each subsequent visit that the customer has already been to that site. These cookies will allow the customer not to have to re-enter their password and fill out forms each time they log in again. Browsers generally restrict the use of cookies, even though they allow access to offers on the website. Cookies can also be turned off. The website www.padelclick.it uses the "Google Analytics" service, a service of the company Google Inc. ("Google"). Google makes use of cookies. The information obtained through cookies about the customer's habits in using the Internet sites (including IP address) is transferred to a Google server in the United States, where it is stored. Google complies with the data protection provisions of 'Safe Harbor Principles' and participates in the U.S. Department of Commerce's 'Safe Harbor' program. Google uses this information for the purpose of analyzing customer's website usage habits. Google passes this information on to third parties where required by law or where third parties process this data on Google's behalf and at Google's behest. Google will under no circumstances connect the customer's IP address with other Google data. The Customer may refuse the installation of cookies by selecting the corresponding parameters in the specific browser options. It should be noted, however, that in this way the Customer will not be able to take full advantage of some functions of the site. Through the use of this site, the Customer agrees to the processing of the data collected by Google in the manner and for the purposes just described. On the website www.padelclick.it data are collected, thanks to technologies of the company Lights Web Studio di Carrieri Massimiliano (www.creawebonline.it), for commercial and technology optimization purposes. From this data are processed, using pseudonyms, usage profiles. The data collected by means of Ligths Web technologies, without specific consent of the person concerned, can not be used for the identification of the visitor or brought together among the data of a personal nature related to the person using a pseudonym.
The customer consents to the registration of the user name and password in cookies after the closure of the browsing session and their activation at the time of the next visit. The customer can revoke this permission at any time, with effect on the future, by selecting the specific parameters of the browser that allow to exclude the activation of cookies, as follows:
Mozilla Firefox:
1. Select "Tools" menu, then "Options"
2. Click on "Privacy"
Microsoft Internet Explorer:
1. Select "Tools" menu, then "Internet Options"
2. Click on "Privacy" (or "Confidentiality")
3. Choose the desired level of privacy using the slider.
Chrome:
1. Select "Tools," then "Settings"
2. Click on "Show Advanced Settings"
3. In the "Privacy" section, click on "Content settings."
Opera:
1. Select "Files," then "Preferences"
2. Click on "Privacy."
Secure transfer of personal data
Customer's personal data are transferred in encrypted form. This applies to both in placing orders and to the customer's confidential access to their account. SSL (Secure Socket Layer) technology is used for this purpose. Although absolute protection cannot be guaranteed, we have taken security measures for our systems against the loss, destruction, access, modification or dissemination of customer data by unauthorized third parties.
EXPRESS CONSENT OF THE INTERESTED PERSON
By viewing this notice, the customer gives his/her express consent to the processing and communication of his/her personal data for the purposes and in the manner described in the previous section. This consent is recorded in the systems and may be revoked by the client at any time, with immediate effect.
RIGHTS OF THE INTERESTED PART Y
The customer has the right to obtain information on the origin of the personal data, the purposes and methods by which they are processed and the logic applied in the case of processing carried out with the aid of electronic instruments, as well as the identification details of the owner and the person responsible for the processing of personal data, the representatives of the latter and the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of them.
The customer has the right to obtain: (a) the updating, rectification or, when he/she is interested, the integration of personal data; (b) the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept in relation to the purposes for which the data were collected or subsequently processed; (c) certification that the operations referred to in letters (a) and (b) have been brought to the attention, also as regards their content, of those to whom the data were communicated or disseminated, except where this proves impossible or involves a manifestly disproportionate to the protected right.
The customer has the right to object, in whole or in part: (a) on legitimate grounds, to the processing of personal data concerning him/her, even if pertinent to the purpose of collection; (b) to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
As for the transmission and use of the customer's personal data for the purpose of payment risk verification, only with the express consent of the customer will Padel Click communicate information regarding: (i) the percentage risk values collected during the six months prior to the request or those saved for the first time; (ii) the type of data used to calculate the percentage risk values; (iii) the implementation and meaning of the percentage risk values for each particular case, processed in an understandable form.
DATA CONTROLLERAND PROCESSOR RESPONSIBILITIES
The data controller is Pasquale Schiavone, with registered office in via della libertà 168 - 74015 Martina Franca (TA).
